Dear Sir/Madame, Let this serve as a note of thanks for the service we received May 14th when we called to have our refrigerator examined. Your serviceman arrived and set about quickly to assess the problem and apply a remedy. We asked dozens of questions while he worked and pretty much got in his way with our curiosity. Nonetheless, he was patient with us and answered all we wanted to know about the 'fridge. Your fellow worked quickly and well, and the end bill was very fair. I hope you are going to be in business for awhile because I intend to recommend your company when I can. Thanks again for the good service.